Returns & Exchanges

At Newquay Camping, we want you to be completely satisfied with your outdoor apparel and gear. If your purchase isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.

3

Ship to Newquay

Print your prepaid shipping label from the portal and drop off your package at any authorized courier location.

4

Receive Refund or Exchange

Once our team inspects your return, we will process your refund to the original payment method or dispatch your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing